Ardent Health is deploying virtual nurse technology to ease workflow burdens on bedside nurses by offloading routine tasks — and its nurse turnover rate has dropped from 15.5% to 9.5%. The health system is also using virtual specialty consults to enhance care in rural hospitals, cutting unnecessary transfers by 85% and enabling more patients to receive quality care close to home.

The post Virtual Nursing Saves Hospitals Money on Turnover Costs, Ardent Health CMO Says appeared first on MedCity News.

Researchers and policymakers must challenge the default framing and stereotypical minority myth mindset which uniformly classifies AANHPI communities as low-risk, hindering both visibility and resource allocation. 

The post Overlooked in the Overdose Crisis: Addressing Substance Use Treatment for Asian American, Native Hawaiian, and Pacific Islander Communities appeared first on MedCity News.

When an attack or other issue occurs, the main difference between being down for months versus minutes or a day is having a mature and tested incident response plan. Without a plan, your cybersecurity team is flying blind, resulting in confusion and inefficiency that significantly slows your response time.

The post How Healthcare Can Reduce Cybersecurity Response Times from Hours to Minutes  appeared first on MedCity News.

The case for modernization isn’t solely about improving efficiency. It’s about equipping hospitals with the resources necessary to manage risk proactively, respond to negative trends quickly, and prioritize patient safety with high reliability.  

The post The Hidden Cost of Disconnected Quality Systems: Why Hospitals Should Modernize Now appeared first on MedCity News.

Hospitals saw improved financial performance during the first four months of the year, with operating margins rising to 3.3% thanks to higher patient volumes and more efficient throughput. However, experts warn that hospitals remain financially vulnerable as non-labor expenses continue to rise.

The post Hospitals See Financial Gains Due to Higher Volumes & Improved Throughput appeared first on MedCity News.

Pear Suite recently won the payer/provider technology track of MedCity News’ INVEST Pitch Perfect contest. The startup provides a software platform for community health workers that helps them share data, submit claims and maintain compliance.

The post INVEST Pitch Perfect Spotlight: How Pear Suite Makes Sure Community Health Workers Get Paid appeared first on MedCity News.

If enacted, the GOP’s spending bill could kick more than 10 million Americans off Medicaid. Experts are worried about the major spike in uncompensated care that hospitals would have to provide — and they’re warning that this change will result in major revenue losses for hospitals, facility closures, higher premiums for commercially insured patients, and worse public health.

The post The GOP’s Budget Plan Is a Crisis in the Making for Hospitals appeared first on MedCity News.

[Sponsored] A one-size fits most approach to clinical trial recruitment is no longer effective. A webinar discussion emphasized the need for patient-level data to shape each phase of a drug’s lifecycle, from clinical development to market access.

The post How Can RWD Transform the Patient Journey? appeared first on MedCity News.

About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is reducing patients’ average call times by 5-10 seconds, and 80% of calls are now answered in 45 seconds or less.

The post Allina Health Sees Early Success From Voice AI in Call Centers appeared first on MedCity News.

What if the kind of cuts we should be talking about are the ones that actually make care better? Like cutting confusion. Because for many people, the biggest barrier to healthcare access isn’t cost or availability – it’s complexity.

The post A Call for Healthcare Cuts — But Not the Kind You’re Thinking Of appeared first on MedCity News.

May has seen a slew of executive hires, exits and layoffs across the healthcare industry. For example, the American Medical Association and TigerConnect named new CEOs, and Google and UnitedHealth Group have seen key executives leave their roles. There were also layoffs at organizations including Devoted Health and New York-Presbyterian.

The post Healthcare Moves: A Monthly Summary of Hires, Exits and Layoffs appeared first on MedCity News.

Workplace violence prevention is an ongoing and organic process. Federal and state regulations change frequently, so employers may consider regularly reviewing and updating their prevention plans and training programs on a scheduled timeline.

The post Workplace Violence Prevention in 2025 appeared first on MedCity News.

Sanford Health has expanded its virtual care strategy to improve access for rural patients while also supporting better physician training and retention. By combining tech with a new virtual care center, the health system is seeking to deliver more consistent care and address workforce shortages across the Midwest.

The post Why Sanford Health Is All-In on Virtual Care appeared first on MedCity News.

It’s time to debunk sustainability myths in health care and get to the heart of why sustainable supply chain practices are not only the right step forward, but also offer inherent advantages on the financial savings and patient satisfaction front.

The post Sustainability as a Supply Chain Business Strategy: What Leaders Should Know appeared first on MedCity News.

The current prior authorization process in U.S. healthcare constitutes a crisis, according to Jesse Ehrenfeld, immediate past president of the American Medical Association. Prior authorization is wasting clinicians’ time, delaying care and deepening public distrust — yet, payers show little urgency in fixing this problem, he said.

The post Why One Leader Is Calling Out Insurers’ Inaction on Prior Authorization appeared first on MedCity News.

Healthcare workers are already navigating issues with lack of interoperability between systems, staff and providers, and concerns about patient data privacy and security. IT teams and healthcare systems can alleviate some anxiety by giving workers the best performing digital user experience, including physicians and other staff that share responsibility for patient care.

The post Healthcare Staff are Digital Workers Now: They Need a Better Experience appeared first on MedCity News.

While health plans may consider the additional costs, long-term savings from reduced complications and hospital admissions can offset these expenses. Not only that, but transportation benefits can reduce health disparities and improve patient and caregiver lives.

The post The Case for Patient Transportation Coverage for Health Plans appeared first on MedCity News.

Artificial intelligence is being incorporated into more places in healthcare, for uses such as guiding clinical trial enrollment as well as helping physicians get up to speed on a patient’s history. A panel discussed these applications and more during MedCity News’s INVEST conference in Chicago.

The post AI Is Finding Broader Use in Healthcare, and It’s Not Just for Speedy Drug R&D Anymore appeared first on MedCity News.

While prior authorization has made many headlines over the past year, concurrent review has not. Yet missteps in both processes leave hospitals in danger of not getting paid, which can result in higher costs being passed down to patients. 

The post What is Concurrent Review? appeared first on MedCity News.

Beyond the human cost, workplace violence carries significant economic consequences for healthcare institutions. Addressing this issue through virtual technology represents not just an ethical imperative but a financial one.

The post Hidden in Plain Sight: How Existing Hospital Technology Can Prevent Workplace Violence appeared first on MedCity News.

As an industry, we can and must do more. To be truly actionable, prices must be easily accessible, understandable, and patients need to be actively engaged to act on that information.

The post Healthcare Price Transparency is More Than Showing a Price Tag appeared first on MedCity News.

Healthcare experts shared key principles that are guiding health system strategy during a panel at MedCity News’ INVEST conference. These leaders believe in flexible, patient-centered engagement strategies, emphasize clinical value as the benchmark for adopting technology, and champion collaboration to scale solutions that deliver proven results.

The post 3 Rules Health Systems Are Living By in 2025 appeared first on MedCity News.

Providers need a revenue cycle management platform that is more affordable and accurate, said Jeremy Delinsky, CEO of Smarter Technologies, during MedCity News’ INVEST conference. New Mountain Capital formed Smarter Technologies this week by combining three separate platforms it had already acquired.

The post How a New PE-Backed RCM Company Plans to Fix the ‘Transactional Bowels of US Healthcare’ appeared first on MedCity News.

Simplifying payments isn’t just about transactions; it’s about building better relationships and ensuring financial health through protection, payment choice, scale, and integration. 

The post Payments Simplified: The 4 Key Features of Modern Healthcare Payment Platforms appeared first on MedCity News.

To scale clinical AI, vendors must design tools that feel natural and personalized to each doctor — otherwise, clinicians won’t use them, said Heidi Health CEO Tom Kelly. In the crowded AI scribe market, he believes that clinician adoption rates, not flashy integration or deployment speeds, are the true measure of success.

The post How One Startup Is Standing Out in the Crowded AI Scribe Market appeared first on MedCity News.

[Sponsored] In an interview with MedCity News, Smarter Technologies CEO Jeremy Delinsky talked about the newly formed business Smarter Technologies and his ambition to automate hospitals’ revenue management capabilities with AI, which lags 2-5 years behind that of payers.

The post How Smarter AI Strikes Back for Hospitals appeared first on MedCity News.

Ensuring buy-in from end users is critical to hospitals’ AI success. To achieve buy-in, hospitals should start by adopting AI tools that address the problems that physicians and nurses have identified as most important to them, said Rohit Chandra, chief digital officer at Cleveland Clinic.

The post Cleveland Clinic Digital Chief: Pick AI Problems That Clinicians Actually Care About appeared first on MedCity News.

Without trust, the rapid adoption of AI in healthcare could stall, pointed out Joel Gordon, UW Health’s chief medical information officer. He urged healthcare leaders to focus less on flashy rollouts and more on governance, collaboration, and meaningful metrics to ensure AI delivers lasting value.

The post Don’t Let the Floor Fall Out From Under Healthcare AI: Tips from UW Health’s CMIO appeared first on MedCity News.

Cohere Health raked in $90 million in Series C capital, taking its total funding to date to $200 million. This round of funding cements Cohere as the emerging winner in the prior authorization tech category, according to Michael Greeley, general partner at Flare Capital Partners.

The post Cohere Health Snags $90M to Automate the Much-Maligned Prior Authorization Process appeared first on MedCity News.

During a panel at the Reuters Digital Health conference in Nashville, health system executives shared what they’ve learned about navigating change in tech pilots. In their view, success is determined by cultural readiness, frontline staff buy-in and a clear-eyed view of what success looks like.

The post What Hospitals Have Learned About Change Management in Digital Health appeared first on MedCity News.